Reviews, feedback and comments from our rather lovely customers and their experience with Dutchie....if you would like to tell us how we are doing, good or bad, please drop us a line via feedback@dutchie.co.uk.
Just to say thanks a million to your team making such an effort to conceal delivery from my wife – really appreciated and I know it was hard as I was out and she was at home! Many thanks
Dutchie 'Chic' Single-Speed
Just a quick note, to say a sincere thank you for your swift and helpful service. Bicycle arrived perfectly packed, 1300h Thursday 19/2/15 and has already had a brief outing here in wild Ireland.
Dutchie 'Chic' Single-Speed
The bike has arrived and I have assembled it, been out riding it and am over the moon with it, it's fantastic. Thank you so much!
Dutchie 'Chic' Single-Speed
Hello, I got my Dutchie for my birthday in April and i'd just like to say; I LOVE MY DUTCHIE SOOO MUCH!! I'm going everywhere, to work, my usual routines are so much better and quicker. It's a total passion! Xxxxx
Dutchie 'Chic' Single-Speed
Just as expected my bike is fabulous and the enjoyment I have had over the last few days alone is beyond measure. Thank you all for your wonderful service...truly incredible x
Dutchie 'Chic' Single-Speed
Thanx soooo much for great service got my brilliant bike two days later and love it x
Dutchie 'Chic' Single-Speed
Had my dutchie now for couple of months now ...totally love it ...cool stylish ..and Def a head Turner ..often asked where I got it from ..just the perfect bike for all occasions ...10 out 10
Dutchie 'Chic' Single-Speed
Hello, I'd just like to send a thank you to you and your team for the excellent communications, and brilliant bike you delivered. Keep up the good work :)
Dutchie 'Chic' Single-Speed
I absolutely love my Dutchie, everyone always comments on it!
Dutchie 'Chic' Single-Speed
I must admit I was a bit skeptical to the bike due to the low price and some initial communication problems. However, after having used it every day for almost a year I am stunned. I own close to 10 different kind of bikes but my Dutchie Dapper beats them all (except maybe my Velomobile Quest) when it comes to comfort and reliability. The comfortable riding position and the fully enclosed drive chain makes it a perfect bike for my daily commuting of about 10km in all kinds of weather conditions. It rides like a dream and I don't lack gears either because of the well balanced gearing. It's just fantastic value for the money!
Dutchie 'Chic' Single-Speed
Great. i shopped online. was delivered free and came on time.
Dutchie 'Chic' Single-Speed
Seamless and pain free. And an excellent item at the end of it
Dutchie 'Chic' Single-Speed
Very efficient, fantastic product, hassle free. Thoroughly recommended
Dutchie 'Chic' Single-Speed
Service fantastic. they kept me up to date with the delivery of my order and it arrived exactly when they said it would, next day. Brilliant!!
Dutchie 'Chic' Single-Speed
excellent service and great bikes. Thanks
Dutchie 'Chic' Single-Speed
I would like to give a review on my Dutchie bike, I received my Dutchie in June for my 50th Birthday!!! An I love it...!! My 15 year old daughter users it too!!! I have loads of compliments from friends and neighbours, it causes lots of interest at my local Booths here in Longton...!!!! It’s so good to ride looks fabulous and so helps towards my fitness plan, less car usage too
Dutchie 'Chic' Three-Speed
Arrived tuesday exactly as promised, had to set up the gears which were slightly out of adjustment and centre the front brake, otherwise went together without any issues, I have in the past worked as a cycle mechanic and owned many bikes, dont just compare spec sheets, these are exceptionally well made for the money
Dutchie 'Chic' Three-Speed
Very quick to respond and deal with any problems I had. Always willing to help!
Dutchie 'Chic' Three-Speed
My bike was delivered within two days of purchase! Really pleased with it! It all went smoothly.
Dutchie 'Chic' Three-Speed
SIMPLY THE BEST.............excellent customer service.....next day delivery. Where ever I go people just stare n smile..........compliments all the time. LOVE MY DUTCHIE 3 SPEED . Someone even said they saw of picture of me on my beautiful bike on Pick TV :-)
Dutchie 'Chic' Three-Speed
What can I say that your other customers have not, the 'chic' is a stunning bike and so comfortable, can't believe it took me so long to get one! When I first stepped through the frame I had a panic as the seat seams so close to the handlebars but once seated its the most natural and comfortable position , and at 6ft tall its the first bike I've owned that fits me (Chic 3 Speed Size 2) ! Love it !! would thoroughly recommend one , in fact I already have.
Dutchie 'Chic' Three-Speed
Hello, people from Dutchie Bikes. Just to let you know that my bike got here perfectly. My boyfriend assembled it and I already went for a ride. Thank you very much. It is more than I expected. I think I´m in love. ;) Thank you, thank you, thank you! The bike is perfect! All the best regards
Dutchie 'Chic' Three-Speed
Super fast delivery. Couple of little niggles but not Dutchies fault and they dealt with them excellently and professionally. They were so helpful and I couldn't have asked for more. The bike is lovely and really comfortable. Very, very pleased with my purchase and would definitely recommend to everyone. The bike (Chic 3 Speed) didn't need as much putting together as I thought it might and what had to be done was really easy. Go ahead and get one - you won't regret it. First class service and highest marks to Dutchie. Thank you.
Dutchie 'Chic' Three-Speed
An absolute delight to ride....
Dutchie 'Chic' Three-Speed
I recieved today our new bike for my wife and to say we are pleased is an understatement.On getting into the box it took all of 20 mins to put it together following your instructions and couldnt have been simpler but what a bike the build quality is superb and all fully functional and we just wanted again to thank you and your company on a fantastic service and product...well done.
Dutchie 'Chic' Three-Speed
Excellent. Really fast delivery.
Dutchie 'Chic' Three-Speed
Very positive experience! Had my bike the next day after purchase. Everything was so easy and stress free. And by the way loving the bike! x
Dutchie 'Chic' Three-Speed
It was great except DHL wouldn't deliver on Saturday nor let me change address so I ended up getting a cab to collect the bike from their depot. Dutchie were great though and when I emailed them to tell them my bell was broken on receipt of bike they shipped a new one for free immediately :-)
Dutchie 'Chic' Three-Speed
Fantastic, they rang to let me now the delivery status of my bike, allowing me to plan a time to ensure I was in when it was delivered. They were very friendly and helpful, I would not hesitate in recommending this company.
Dutchie 'Chic' Three-Speed
lovely bicycle
Dutchie 'Chic' Three-Speed
Everybody I dealt with was very helpful. Delivery was quick, as they said it would be!
Dutchie 'Chic' Three-Speed
Order placed and goods delivered without any problems or delay.
Dutchie 'Chic' Three-Speed
I just wanted to say a big thank you for arranging delivery of the Chic 3 speed today 25th Nov. It was a surprise birthday present for my wife and it arrived in perfect condition. It took around half an hour to complete assembly and seconds to adjust the front brake. A complete novice like myself had no problem. The bike is spotless & solidly built (not too light) and my wife absolutely loves it! I am sure she will like the bike even more when she ventures out tomorrow.
I would have no hesitation in recommending your company and products to anyone.
In fact I am so impressed I am considering buying the Dapper 3 speed for myself in the new year!
Many thanks!
Dutchie 'Chic' Three-Speed
I wanted to write to say thank you for a very prompt delivery of my Dutchie Bike, it is beautiful, I love it, I have a severe back problem and cannot ride a conventional regular bike, My Dutchie bike has given me back a freedom that i lost 5 years ago, due to its upright position I can ride the bike. thank you so very much. Merry Christmas and a happy new year.
Dutchie 'Chic' Three-Speed
I took delivery of my Dutchie 'Chic' Eight-Speed about 4 weeks ago. Suffice to say I have ridden her in and around Stratford-Upon-Avon on a regular basis. She turns heads and is a conversation piece wherever she goes. But the best part? She is as comfortable as an old sofa! Thanks Dutchie
Dutchie 'Chic' Eight-Speed
My wife bought me a Dutchie for my 50th. I just like to say its the best bike I have ever owned. Lots of admiring looks, great upright position and takes me everywhere. Thank you Dutchie bikes. DP
Dutchie 'Chic' Eight-Speed
My wife Absolutely loves her new bike, so thank you once again, you have made me very popular!!!
Dutchie 'Chic' Eight-Speed
My Dutchie chic 8 speed arrived today. Exactly as promised, and what a absolutely fabulous bike she is. Thankyou very much from Amanda the very proud owner of a lovely authentic Dutch bike.
Dutchie 'Chic' Eight-Speed
These bikes are fantastic, my pug can't wait to ride in the basket. Saturday delivery is amazing!
Dutchie 'Chic' Eight-Speed
Really good service. Perfectly satisfied with service, communications, delivery and the product.
Dutchie 'Chic' Eight-Speed
Excellent, ordered a few days before Christmas and item arrived on time.
Dutchie 'Chic' Eight-Speed
Item packed very well and speedily delivered.
Dutchie 'Chic' Eight-Speed
I took deliver yesterday of my 8 gear Classic, due to torrential rain, I couldn't test drive it :-(( However, this morning with the sun shining we had our maiden journey, and the first person I met passed comment on how beautiful it is and I have to agree. It took my husband and myself approximately an hour to set the bike up without to much difficulty, highly recommend this bike and and the Dutchie bike company. First class service and product.
Dutchie 'Chic' Eight-Speed
I received my very pretty bike on time as ordered. She has been named Berta. She was assembled with ease and is a delight to ride. Perfect.
Dutchie 'Dapper' Single-Speed
The Bicycle is really wonderful, a real ‘lifetime’ investment in a ‘Eco-friendly’ and practical way, thank you again very much.
Dutchie 'Dapper' Single-Speed
As soon as the order was placed I received a confirmation e mail. I then received an email telling me that the bike would take a week to be dispatched and offered to cancel if this was not convenient (they had promised next day) I was happy with this and it arrived on the day it was supposed to. It needed some assembly and the instructions were emailed. I have been riding the bike two miles to work and back and I have been very happy with it.
Dutchie 'Dapper' Single-Speed
Thank you. The bike's amazing x
Dutchie 'Dapper' Single-Speed
Quick and easy transaction
Dutchie 'Dapper' Single-Speed
Service was prompt. I had some minor issues with the bike I ordered and they were dealt with very thoroughly and helpfully so very good customer service.
Dutchie 'Dapper' Single-Speed
Great product, fast service, good price-- and a cute web site.
Dutchie 'Dapper' Single-Speed
Got really good service checked some order details in evening and got answer and Email confirmation within the hour. Really fast delivery and quality bike well packaged and easy to follow instructions to assemble most of it already done. Had small fault tyre valve which was replaced next day.
Dutchie 'Dapper' Single-Speed
Very smooth order, and extremely prompt delivery! The only thing preventing me from giving 5 stars is that one of my pedals was damaged, and I was also sent two "right" pedals, so had to wait for replacement (not long though!) other than that, very good, it's a great bike!
Dutchie 'Dapper' Single-Speed
Totally Brilliant, Initially there was a delay in shipping, but that was sorted and done very efficiently, I also had great correspondence with them while i was in total panic mode, this is the first time i have bought anything over the internet, well done Dutchie, and by the way there bikes are the best thing i've ever put my arse on.
Dutchie 'Dapper' Single-Speed
Fab brilliant love it
Dutchie 'Dapper' Single-Speed
very quickly delivered - and accurate information and great product
Dutchie 'Dapper' Single-Speed
Bike delivered in good time and in good condition
Dutchie 'Dapper' Single-Speed
Very good. They were helpful indeed. I paid too much on the postage because I chose the quicker delivery option but as it was a weekend when I bought it they refunded me the monies. Bicycle is great and so was the service. Thank you Dutchie Bicycles.
Dutchie 'Dapper' Single-Speed
Arrived exactly on time. Very easy to deal with the Company.
Dutchie 'Dapper' Single-Speed
The Dutchie Company were very helpful and did dispatch the goods as promised. Sadly, the delivery company were not so good, however, Dutchie sorted the issue out promptly and we got a full refund
Dutchie 'Dapper' Single-Speed
Great transaction.
Dutchie 'Dapper' Single-Speed
Thanks for the quick reply. Enjoy your Kings Day celebration. Hopefully I can make it to the Netherlands and enjoy it myself. The bike is super cool.
Dutchie 'Dapper' Three-Speed
My bike arrived this morning I have just put it together and been for a test ride, what a cracking bike many thanx.
Dutchie 'Dapper' Three-Speed
Just wanted to say how grateful I am for your help over the last few days. It's really refreshing to find a company that goes all out to help a customer.
Dutchie 'Dapper' Three-Speed
Just to say thank you. The bike eventually arrived and what a bike. It really is a beautiful work of stunning design.
Dutchie 'Dapper' Three-Speed
My overall experience with this company was excellent, the bike arrived on the day they promised and it was packed to a very high standard. I did have a problem with an accessory that I purchased, but they dealt with it very efficiently and quickly. For anyone who is interested in buying a Dutch bike, then look no further than this company, unlike most companies you have to deal with nowadays these are one of the best.
Dutchie 'Dapper' Three-Speed
very good
Dutchie 'Dapper' Three-Speed
Everything was brilliant, delivery could not have been faster and my bike! It is a truly comfortable sit up and beg- I feel just like Miss Marple! Would happily use this store again.
Dutchie 'Dapper' Three-Speed
Fantastic. Speedy delivery, great customer service.
Dutchie 'Dapper' Three-Speed
Excellent service, got the bike within 2 days from ordering.
Dutchie 'Dapper' Three-Speed
Excellent. Delivery on time and the bike was first class.
Dutchie 'Dapper' Three-Speed
Very professional company to deal with and I'm very pleased with my orders.
Dutchie 'Dapper' Three-Speed
The service was superb and the bicycle is made to a very high standard.
Dutchie 'Dapper' Three-Speed
they were really good and helpful
Dutchie 'Dapper' Three-Speed
Delivery of my lovely ‘Dapper’ 3 speed to Devon was less than 23 hours from despatch, unbelievable. The first two days I have clocked up around 100 miles already, I love riding it so much. Many others pass comment on it, and I reliably inform them of their availability from your good selves. All that’s needed now is to save for the front carrier and I shall be more than happy. Thanks to everyone at ‘Dutchie’ great bike, great service.
Dutchie 'Dapper' Three-Speed
Just to let you know that the light has arrived and in working order. Thank you so much.
Your after sales service is excellent. We are now the proud owners of a Dutchie bike!
Dutchie 'Dapper' Three-Speed
Hi just to let you know that my Dapper arrived on Friday as promised by you and that I am delighted with it.
Dutchie 'Dapper' Eight-Speed
A great experience all around. From order to delivery, assembly to getting it on the road, the Dutchie website was a great find! and I LOVE the bicycle too.
Dutchie 'Dapper' Eight-Speed
My beloved Pashley was stolen, and after many happy hires of bicycles in Holland I decided on a Dutchie Dapper 8 speed.
The build quality seems excellent, the instructions for assembly very clear, and the Dapper is decidedly dashing!
The customer service I've received, from initial discussion, and the efficient resolving of some minor delivery issues has been superb, and I don't use that word lightly. I would wholeheartedly recommend Dutchie to anyone.
Dutchie 'Dapper' Eight-Speed
Thank you very much for your excellent product and service.
Dutchie 'Dapper' Eight-Speed
Effortless. I was contacted immediately it was realised that there was a stock issue. But the promised revised delivery was met.. I love the bike, good instructions so fairly straightforward to complete the assembly.
Dutchie 'Dapper' Eight-Speed
Communication is rarely necessary as they're just so efficient.
Dutchie 'Dapper' Eight-Speed
Excellent thank you, bike arrived quicker than I expected and in perfect condition.
Dutchie 'Dapper' Eight-Speed
From ordering online to delivery everything was brilliant.I was kept up to date with the processing and the delivery of the order was on the date promised and could not fault anything.Thank you for a first class service.
Dutchie 'Dapper' Eight-Speed
Great!! Very fast shipment for a large packet. Highly recommendable seller.
Dutchie 'Dapper' Eight-Speed
excellent
Dutchie 'Dapper' Eight-Speed
They were good, contact me when they had a question, and bike arrived fast and just as stated. Would use again
Dutchie 'Dapper' Eight-Speed
The delivery was next day. The bike was more assembled than I thought it would be and exceeded my expectations. It is strong and sturdy and very rid-able. I would suggest that you get a pro to put the other bits together as i found this harder than I thought and it only cost £25. The back light arrived with a crack and the firm sent a new one immediately without questions. Great bike, great service.
Dutchie 'Dapper' Eight-Speed
Absolutely fantastic.I love my bike so much and the service delivery and responses from you have been first rate. I would gladly recommend you to anyone looking to buy a Dutchie
Dutchie 'Dapper' Eight-Speed
The bike arrived in excellent condition but the mix up with delivery was a bit disappointing, however that was not down to Dutchie and I'm very please with my purchase, I would definitely recommend them.
Dutchie 'Dapper' Eight-Speed
Great - I would recommend it to friends.
Dutchie 'Dapper' Eight-Speed
Hi,
Just thought I would drop you a quick line to say thanks a million for my fab.dapper bike it really is excellent,after initial hiccup totally my fault,with your help and first class service I am a very happy and more than satisfied customer.Thank You All At Dutchie UK Very Much. PM.
Dutchie 'Dapper' Eight-Speed
You are the best.
All my mates love the dutchie bikes now,
So get the party started all our very best wishes....
CJ and family
Dutchie 'Dapper' Eight-Speed